Refund policy

The policy

Course sales are final and non-refundable, subject to applicable law. This does not apply to Build For Me.

Courses are digital products. Access is granted immediately once a payment is verified, and the full curriculum, the price and the access period are set out on the product page before you pay.

Build For Me cancellation

Completed work and approved non-recoverable expenses are reconciled; the unearned balance is refunded and paid, usable work is handed over, subject to applicable rights.

Before you buy

We would rather tell you plainly before you buy than argue about it afterwards. Read the curriculum, watch the free preview lesson when it is published, and ask us anything you are unsure about first.

What we will fix

If the problem is a duplicate charge or missing or incorrect access, contact us and we will correct it.

• Duplicate charge for the same order.
• Payment taken but access not granted.
• Access granted for the wrong product or the wrong period.

Your statutory rights

Nothing here removes a right you have under the law that applies to you.